Tag - Remote Support

Why use a local Support company?

Learn how your business can benefit from working with a Managed Service Provider (MSP) like Profulgent Technology. We are a local support company in Laurence Harbor, NJ.  And we use real people in our office. Our team responds to you personally and professionally for all of your IT support!  

Support Local!

There are far-reaching advantages to deciding to “shop local.” By supporting local businesses, you are in turn supporting your local economy. More money stays in a community when purchases are made at locally owned. Rather than nationally owned – businesses.
  • Local businesses are more accountable to their local communities and donate more money to non-profits.
  • Supporting local businesses is good for the environment because they often have a smaller carbon footprint than larger companies.

Get Started

So get in touch with us today. Support your local economy! Furthermore, get the help you need!
Read more...

What to Consider About Virtual Teams

The definition of team is evolving. It is now normal to see people from different countries collaborating. However, a growing number of companies are implementing virtual teams. So you may have heard the term but does this fit your business model? Do you know what's a common business misconception? That productivity is a result of being in close proximity. But companies now realize that productivity is better measured by employee quality. So if a team has individuals motivated by personal achievement? Then, they are now invested in their work. But what about people who just want to avoid being reprimanded? Well, they probably  aren't invested and won't push themselves. Virtual teams are often made of the former. Because of this, they are powerhouses. In many businesses, virtual teams are not feasible. But, some tasks require physical presence. However, many businesses are embracing this reorganization. So, consider virtual teams as a strategy. Lastly, here are some advantages and disadvantages to consider.

Advantages

  • Recruitment based on expertise
  • Team members are more efficient
  • Teams consist of self-motived and driven members.
  • More accommodation for team’s personal lives
  • No commuting time or cost
  • No physical location means reduced overhead
  • Lower equipment costs as most teams use web-based tools
  • Managers can better evaluate the team’s overall performance because there are less social pressures

Disadvantages

  • Less social interaction demotivates some employees.
  • Loss of trust between team members.
  • Loss of physical dynamics may decrease creativity.
  • Team members may overwork themselves as managers can't see the time each task takes.
  • Managers may lose track of the team’s progress, i.e. out of site out of mind
Virtual teams make use of a selection of tech to interface. These include email, audio and video conferencing, and file sharing programs. So, below is a list of a few great programs.
  • Go to meetings – an economical option to have remote meetings
  • Yammer – a exclusive social network for businesses that makes it possible for quick communication and interaction
  • Drop Box – a free way to share files
  • Second Life – allows for interactive meetings with the use of avatars
If you would like more information on virtual teams in action, check out the articles below: http://www.theanywhereoffice.com/mobile-work/telework-viritual-teams-midmarket-companies.htm http://www.forbes.com/2010/08/19/virtual-teams-meetings-leadership-managing-cooperation.html http://www.openforum.com/articles/7-effective-tools-for-managing-a-virtual-team
Read more...